Australian Made Premium Ingredients

Plant Based Protein Bars

OUR TERMS

TERMS & CONDITIONS

Last Updated: February 2023

Please read these terms and conditions carefully before using our nonprotein.com.au website, operated by V3 Trading Pty Ltd.

Your access and use of the service is conditioned on your acceptance of and compliance with these terms. These terms apply to all visitors, users and others who access or use this site. By accessing or using the service you agree to be bound by these terms. If you disagree with any part of the terms then you may not access the service.

Our products are offered subject to availability. If for any reason we cannot supply you with any part of your order we will contact you via email or phone to advise you. We may need to cancel or refund the item from your order, in which case the funds will be paid directly back to your card or method of payment. Prices are subject to change without notice. We reserve the right to refuse any order, at our sole discretion. However, if we do refuse your order, we will tell you our reasons.

Payment for goods can be made by VISA, Mastercard or PayPal. Unfortunately, we cannot accept payment in the form of cash and all payments need to be made upfront before we ship the items.

Your delivery costs are paid for by you unless otherwise stated. Normally we will dispatch an item(s) within 2 days of receiving the order. If any delays in shipping occur, you will be notified.

Changes to your order can be made by emailing us at hello@vonprotein.com.au

VON Protein is a registered trademark and we reserve all copyright to branding, photography and materials on our website.

RETURNS POLICY

Thank you for choosing to try our VON Protein products. We absolutely love our plant based protein snacks and supplements but if you are not entirely satisfied with your purchase, we want to know about it and we want to help you.

You have 30 days to let us know if you are unsatisfied and return your unopened items to us. We will then advise the status of your refund after evaluating the situation and taking on board your feedback.

Please provide us with all the required information via email (hello@vonprotein.com.au) including any photos, if necessary or helpful. This will enable us to assess the situation in order to provide a full refund. If your return is approved, we will initiate a refund to your credit card or original payment method.

Sign up for 25% off your first order, special offers and more

Our products are coming very soon… as soon as they arrive we’ll be in touch offering you a special 25% discount code for your first order.

    Sign up for 25% off your first order, special offers and more

    Our products are coming very soon… as soon as they arrive we’ll be in touch offering you a special 25% discount code for your first order.